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Mardy Ross, OTR and Founding Executive Director, Lumigrate
Sun, 03/28/2010 - 3:23pm
Some people like 'stories', others are like Joe Friday on Dragnet: "Just the facts, Ma'am". So I will provide something for YOU! and hope there's something here for everyone. Not the easiest of tasks!
Narrative Version provided below the grey box.
Comment #1, below, for vitae version.
(YOU! is a shameless plug for The Lumigrate Collaborative Care Model, our cornerstone: Imagine "YOU!" in the middle, with various providers of education, services, products surrounding....
See below, for an example of the model with YOU! and team ----
Narrative Version (Most Recent First):
2014 - 2019 Created "Mardy PopIns" in 2014 as a persona and program. The concept was to trade housing for helping, and by being with 24/7 contact, provide support, repetition, and meld old school occupational therapy with new concepts not recognized in mainstream therapy. (I maintained OTR through 2017.) 2014/15 = 3 homes, the third was to caregive a dog, primarily. His given name was that of the young man at the first home, "coincidentally".
In 2017 "O'Rio Grande" became my dog (I renamed him so I can include the name coincidence when sharing the story), and we traveled to two homes in 2017, 4 in 2018, which went to May 2019 (total of 10 months), and focused on a toddler and the family system.
Since O'Rio is large, 14 (as of February 2019), and "special needs", we "Popped In" and out caregiving other dogs (he's a good visitor), cleaning houses, cooking or bringing meals to the impaired, picking up yards, doing yard work, running errands, updating database / spreadsheet of contacts, doing light bookeeping/data entry, and helping compile a 200 page memoir with a 90-something matriarch of a Colorado homesteading family.
This allowed me time to work on learning from a German MD who has very uniquely built upon an innovative model of medicine of significance in Germany called auricular medicine method. I also assisted a Pennsylvania products maker behind the scenes (editing content for website and product labels) as well as moderating their 3,500 member Facebook group. Their website went live in late April, the toddler was ready for non-specialized child care, and the family was ready to not have "Mardy PopIns and O'Rio" in their midst. That's the goal of a good therapy-minded person, of course, provide as little assistance as needed, and hopefully "independence" is successfully attained and maintained. Then assist, as needed.
The products maker in Pennsylvania was the first business I opted to suggest people utilize where I have a link from Lumigrate that provides funds if purchases are made. I will be selecting others, continuing Popping Out to work as Mardy PopIns locally in homes or businesses, and seeking part time to full time "ongoing, regular employment" after Memorial Day 2019.
2008, Leap Day (February 28/29) - I moved out from being the contractor providing occupational therapy services in the Primary Care Partners building (in Grand Junction, Colorado), which began in 2005, to help create a health center that would opt to call itself "integrative", and provide "functional medicine model" providers, services, and products.
Lumigrate.com was in the planning stages and came to fruition within the year or early 2009 with the domain, the name, the logo, the Lumigrate You! Model, and a host of well produced videos with handouts downloadable for a fee of $20 initially. The consumers, overall, were critical of "making money off of information", so for PR purposes the price was reduced to $0. It's not the worst thing to be "ahead of the curve".
Creating a website was the focuse of my efforts in 2007, taking the Grand Junction Business Incubator's Entrepreneurial class in winter/early spring. Simultaneously, within the PCP building beginning as 2007 came as the New Year, a new flow of people with "fibromyalgia" or related chronic fatigue / pain conditions were seeking occupational therapy services, which I was qualified to address since I'd successfully managed or reversed symptoms for years or decades.
I would refer them to the neurology-focused psychologist co-owner of the behavioral health clinic in the building, and assess their needs and preferences to match them with a physical therapist. We would, with their permission and involvement, talk about their progress and challenges, and then discuss it with them in their individual treatments with each of us. It was very well received!
The psychologist was inspired enough to suggest he and I meet every week for an hour to discuss creating an education group for providers and consumers to learn more about complex chronic pain and fatigue, and presumably improve options for treatment by our collectively being more educated and connected. What the group opted to call "Fibromyalgia Forum" began just as summer did, 2007, and continued until Lumigrate.com was online. It was highly successful with little marketing expenditure, and lead to the video versions of select seminars which were the focus of Lumigrate upon launch. Since that time the Forums and Blog tabs have been where the "action is".
It's often easier to refer to Lumigrate.com as a 'hotel' and I am the 'concierge' (or direction giver) to connect those looking for advise (or people in related businesses) to help them. Think of those types of businesses having rooms in the hotel, and you can just go in their directons. The website allows no hassles reading and viewing, you're not required to register even, so people finding us for the first time don't have to worry about our motives or their privacy and anonymity. I also function as the desk clerk if someone has a quick question. 
As we all know, oftentimes the best laid plans don't go the way of the plan, and what you'll see at the videos tab is a time capsule, in a way, of one grand year where a team of providers were working together within the integrative center. However, the center didn't stick together as a group of providers, so that essentially forced me to get busy and connect with others and find replacements around the US and world.
This was coinciding with when Facebook was taking off in popularity, so we just grew with it. I was merrily forming the relationships, seeing the needs for information in various aspects, and then marrying the providers we had available into the topics we needed, and creating 'integrative conversations'. For instance, our thyroid testing topic had an MD from Dallas, a RPh whose natural wellness pharmacy provided US-wide products and services, and a local holistic dentist who knew an incredible amount about the endocrine system and testing/treatment. Three conversations, three providers writing various aspects, and me weaving it together took about a week to get one new topic created. It was proving richly helpful to users, but the time involved was prohibiting new content development. (As it took me months sometimes to form a relationship with each provider, too!)
A turningpoint came in 2012 when the RPh announced that he had been dealing with cancer and was going to take the path of hospice. We had the legendary Jacob Teitelbaum become a registered expert just to contribute to our goodbye and thank you blog topic to Gary King, who passed on 12/21/12.
It was my prideful pleasure that we had recorded an hour or podcast and many topics of written information from the massive amount of information that Gary possessed. And that our creatively written Yenta persona wrote a beautiful topic called "Air Kisses" at my request, and I could pay her a good fee for her efforts. That was always an intention, to utilize the impaired and affected to give them extra money to pay for things that could help their health!
By this time another massive event with alleged shooting at a school had happened (in early December 2012), and the people of the US (and beyond) were with heads spinning and saying 'why'? So I had turned, literally that night, to creating content myself (about mental health and what is contributing to mental unwellness.) And I've continued since then to provide a new 'layering' in the forums, where I'm teaching YOUsers how I go through the process as I create a new topic/thread, so that hopefully those who aren't yet astute 'medical information detectives' can improve their skills.
I provide links to videos a lot (outside of Lumigrate), or audio digital files (again, outside of Lumigrate), but realize that the human brain can read much faster than people can talk, and often people want to read over information, so I do overviews or sometimes verbatim transcription, and provide the benchmark time if that is available.
And, just as I did with the small, select providers of our first several years, I weave complementary providers who also might have some differences of opinion together. Why make that 'clash'? Because YOU are needing to see what fits for YOU, and seeing how there are differences of opinion simply reminds of that.
"Lumigrate" is an amalgam of the word for 'light' and the ending of 'integrate'. I hope you'll come to Lumigrate.com and learn about a holistic, big-picture approach to health and well-being, with using "integrative medicine" which looks at health solutions by using "foods and water first, pharmaceuticals last" and many things in between. By looking for the underlying causes and solving those things, which is "functional medicine".
Our foundation is that YOU are the center of your health care team, and I am here at Lumigrate to assist YOUsers as a functional health navigator and consultant for individuals or organizations who want to embrace this for THEIR wellness.
Our concept is to shift to thinking more holistically about foods, supplements, herbs, medications, and 'the etceteras', using a perspective often referred to as "mind / body / spirit", though ultimately there are more facets to it than that as we delve further into the practice together. (I prefer a model which uses occupation -- meaning how you occupy your time, which includes vocation if a person is earning money).
Valid, Progressive, Streamlined and FUN health information "virtually at your fingertips"
We have much HOPE for the 'virtual health care reform' we are contributing to at Lumigrate, as we are "Lighting the Path to Health and Well-Being" together! ~~ Mardy
__________________
Live and Learn. Learn and Live Better! is my motto. I'm Mardy Ross, and I founded Lumigrate in 2008 after a career as an occupational therapist with a background in health education and environmental research program administration. Today I function as the desk clerk for short questions people have, as well as 'concierge' services offered for those who want a thorough exploration of their health history and direction to resources likely to progress their health according to their goals. Contact Us comes to me, so please do if you have questions or comments. Lumigrate is "Lighting the Path to Health and Well-Being" for increasing numbers of people. Follow us on social networking sites such as: Twitter: http://twitter.com/lumigrate and Facebook. (There is my personal page and several Lumigrate pages. For those interested in "groovy" local education and networking for those uniquely talented LumiGRATE experts located in my own back yard, "LumiGRATE Groove of the Grand Valley" is a Facebook page to join. (Many who have joined are beyond our area but like to see the Groovy information! We not only have FUN, we are learning about other providers we can be referring patients to and 'wearing a groove' to each other's doors -- or websites/home offices!) By covering some of the things we do, including case examples, it reinforces the concepts at Lumigrate.com as well as making YOU feel that you're part of a community. Which you ARE at Lumigrate!
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e-mailThis forum is provided to allow members of Lumigrate to share information and ideas. Any recommendations made by forum members regarding medical treatments, medications, or procedures are not endorsed by Lumigrate or practitioners who serve as Lumigrate's medical experts.
Contact Information: (As of May 2019) Phone: 970/462-8662 . Find me on Facebook (easy to find with my unique name), or email at mardy.poppins@yahoo.com.
NBCOT # 1014945, National Board for Certification in Occupational Therapy. Initially registered as an OT in 1997, and continued through 2017 -- 20 years. Occupational Therapy positions entailing Medicare/Medicaid (and other insurances) from 1996 - 1998, 2001-8, without any declinations of initial billing / documentation. Some of the facilities were under "focused medical review". No complaints by patients / families, many compliments and overall high regard among the consumers. Two incident reports filed (for contacting unintended things with very minor falls).
Education:
Born in Denver, Colorado. Raised in the mountains outside Denver, Colorado. My "fund of knowledge" stems from the many activities required for a family when living rurally and with animals, outbuildings, fences, trees, snow, grass, weeds, pets and wild animals. When I was born, my mother's 'work' was a commercial kennel and she was the area's 4-H leader. We had customers coming to our property, and we'd board their dogs or the people from 4-H as needed. My first job was cleaning the kennel, outside and inside.
I am a life-long Colorado resident (18 years in Fort Collins (N Central), several in the Denver metro area (Central) plus another year or so above Evergreen then I moved south to Colorado Springs (S Central) for four years, and then Grand Junction (W Central) at the very beginning of 2004.
Evergreen High School graduate, 1978, age 18, upper 25% of class, ACT graphed my skills to fall between health care and engineering due to high science/math scores. Undiagnosed learning disabilities tampered with my abilities for higher math when in mid high school, influencing my choice for college studies.
Colorado State University: initially studied business full, then part time, while working part- or 3/4-time for the Department of Statistics as administrative/ typist assistant for total of 4 years. Extensive health electives. Pursued full time, benefitted work to enable husband to study full time and work part time and netted jobs that were giving me great life and professional skills, so followed that path until 1994, when I was accepted into the occupational therapy program for the 1996 class.
1992-3 Certified by "Baseline Colorado State" (Drug/Alcohol) and as "Peer Health Educator": Final project for Health Education course: In-line skating and head/brain injury prevention collaborating with Rollerblade Corporation, the local Rollerblade retailer, and Colorado State University's Division of Student Affairs' "Saturday Night Alternative Program/SNAP". (SNAP was a new program at that time devoted to developing activities sponsored/promoted on campus as alternatives to 'partying' with alcohol/drugs.)
Graduated in 1996 with B.S. in Occupational Therapy. Benefits of the Americans with Disabilities Act extended for using testing center if needed with increased/unlimited time for test-taking but found 'mainstream' most beneficial; made instructors aware of why I sit in different locations for lecture and testing and they were receptive to allowing me extra time if needed, which never occurred. However, I was one of a handfull that were always finishing up 'dead last', when doing in-class tests.
Honored with the 'Best Listener' award by classmates at the 'fun' ceremony, and the highlight of the two years was my professional portfolio was used as the example they were looking for when they said 'use your creativity'. The others had theirs handed back to them for revisions/do-overs.
Mine was based on Mary Poppins being in-home care, and essentially occupational therapy at it's finest. I would later develop Mardy PopIns as a service line for people wanting 'under our roof' consulting on applying concepts in their environment.
Another highlight was the final essay exam in one of the major classes by 'the major' advisor and teacher for the program. Mine came back without any red ink bled on it aside from the 100% on the top. I presumed that they'd done that for everyone as I was never the top grade, just among them typically. But some students were with looks of horror on their faces with their grades. Apparently I'd hit a home run. End on a high note. And then remember it fondly. Overall, mainstream allopathic medical education, such as occupational therapy, is ridiculously difficult and teaches a lot of nonsense, while leaving out the important things actually needed, so I was pleased to be taking the last test before graduation, and even more pleased I'd figured out what the instructors were looking for and could provide it on my test.
Assessment of Motor and Process Skills, certified, 1996. Extraordinarily helpful 40 hour course which applies to every day of being an occupational therapist but is very impractical to be used in insurance-based treatment. Applied concepts whenever assessign individual's abilities and safety with current living situation, and frequently asked for recommendations about moving patient to a higher level of assistance (and occasionally to a more independent setting, which is not the typical case with geriatrics.)
Educational Kinesiology / Brain Gym - Basic level and Brain mapping - 1999
CMEs via St Mary's Hospital's "Grand Rounds" (numerous), 2006-2011.
Current Organizations:
Past/intermitten Member, Americal Occupational Therapy Association and International Federation of Occupataion Therapists
Past Member, Collective Health Initiatives, Grand Junction, Colorado.
Hiatus: LumiGRATE Groove of the Grand Valley, which is a collaborative, by-invitation 'ad hoc' group started in 2010/11 to integrate select CAMed and ConMed providers for education, networking, and reaching consumers with valid but progressive, "outside the conventional box" medical concepts. The group was at a plateau going into 2013 after completing a voluntary project of providing complimentary and complementary services to a woman with fibromyalgia who was getting conventional treatment through the local clinic for the underserved and low income individuals of the area. She had desired to have a type of treatment not offered at the clinic after the summer of 2012 and had been making tremendous progress but had plateaued on her own and with the interventions provided by the clinic. She had great results, and we tabulated our approximate costs for treatment, with the total for all providers for the year being $10,000. She is on the list and now physically able for vocational rehabilitation with the State when she reaches the top of the list; she had been filing for disability in late 2012 when I/Mardy learned of her. The providers learned much about 'synergy' of different providers' specialties and how collaborating around a patient (which is the Lumigrate YOU! Model in essence) can have uniquely dramatic, effective results with relatively short treatment time and expense.
Previous Organizations Most Relevant or of Interest
Founding member, Pikes Peak Blues Community, 2001-2004
Board member Friends of Kulture and Entertainment of the Grand Valley, 2004-2005
Occupational Therapy Association of Colorado - Public relations chair, 1997-1998.
Association of Driving Educators for the Disabled, member, 1998-2000
Student Occupational Therapy Association, Colorado State University, member, 1994-1996
Soul Link, Colorado Springs; Co-founded by Tom Stella, author of The God Instinct, 2000, member.
Non-Traditional Student Associaton, Colorado State University (mentor for all NTS in College of Applied Human Sciences 1993-4)
Presentations
2009 - Chronic Pain Educational Documentary Film Series Kickoff Conference, Berkeley, California; Invited speaker related to occupational therapy and patient/provider health care system challenges remediated with patient proactivity in 'the occupation of health care' as the paradigms / models of health care change/shift. Keynote speaker: Jacob Teitelbaum, MD, author of many books including From Fatigued to Fantastic.
2000 - Driving rehabilitation after brain injury: poster paper, Brain Injury Association of Colorado Annual Meeting
1999 - OT Association of Colorado Annual Meeting; Psycho-Motor Processing and Driving
1998-2000 Regular presentations to new clients about driving and the brain/body connection as part of the intake process for special needs students into the rehabilitative driving program. Presentations to the school district as requested/invited.
Employment:
First job: My parents owned Terranglo Kennels in the area of Colorado that inspired the show "South Park". They primarily were into the "English" (light/flat coated) golden retrievers: breeding, training, grooming, showing and selling of puppies, and also boarded dogs for buyers or those in the local canine 4-H (mother was group leader). Lots of poop scooping and snow/ice remediation, as well as feeding and exercising of the dogs for their physical and mental well-being.
Age 13 to 18, extensive child care experience for neighbor family, the father being our district's State congressman, mother being a member of the party's women's organizations and very involved in what spouses 'do' for getting the political candidate's 'name' with potential supporters and voters.
Age 19 to 22: Typist for Colorado State University's Statistics Department; age 23-24 private sector geology exploration consultants (data entry, technical typing/front office), Age 24-32 Administrative Liaison for CSU/NPS Air/Visibility Monitoring Program which lead to the 1990 Clean Air Act Amendments, Age 32-34 "Hub" of CSU's Student Health Center's Health Education Department, comprised of Center for Drug and Alcohol Education, Nutrition/Eating Disorders Team, diversity psychology expert, and general health education. See above/education re: certifications received.
Age 34-35: Full time student, CSU Occupational Therapy Department, Level I internships in metropolitan public schools, acute adult physical rehabilitation, rural BOCES, and outpatient rural rehabilitation, Level II internships at Denver Veteran's Administration Hospital in physical rehabilitation and psychiatric medicine (locked unit).
Registered Occupational Therapist (OTR) obtained through NBCOT on initial testing, April 1997 and retained continuously to present. Note: utilized benefits of the American's with Disabilities Act (ADA) in terms of having approval for 50% extra time if needed, but as usual, was among the last to complete and turn in the exam in the standard time given).
Novacare, December 20, 1996 (last day of Level 2 Internship completion) (as OTS (student) until OTR, above). Primary / Lead OT in small (under 100 bed) SNF providing Medicare A and B therapy services, routine screens of all residents for needs warranting OT intervention. Facility went in-house for therapies so did not continue contract mid 1997. Became lead OTR at three branches of "Meridians" in west Denver; assessed cognitive and physical function and need for assistance to recommend appropriate level of care when requested; provided Medicare A / B and private pay OT services for residents living in "independent" apartments, "assisted living" apartments, and skilled nursing unit. Prospective Payment System (PPS) announced by Centers for Medicare in 1998 and within a year 50% of therapists were not employed as therapists, and Novacare had eliminated their division nationwide that provided 5,000 jobs to therapists through their skilled nursing facilities contracts.
MasterDrive; 1998-2000; Formalized rehabilitative driving program for innovative private driving school initially offering programs to teens. They often had difficulties with the brain/body challenges of driving due to known or unknown medical / mental impairments. Some clients had incidents and 'phobia', or were adults wishing to learn to drive or increase their safety and effectiveness behind the wheel. Common conditions addressed were developmental disabilities, brain injury, progressive neurological disease, dementia, physical disabilities such as from arthritis, Tourette's, Asperger's, attention deficit disorder, depression. Anything that would affect a standard student inquiring about services was routed to me for screening and processing from there.
2001-2005; PRN and short-lived full time positions in Medicare and other insurance based rehabilitation environments which included acute rehab, subacute rehab, hospital, outpatient and skilled nursing. The changes brought on by insurance changes in the 1990s created businesses which were in turmoil in an industry that is still in turmoil, leading to a lot of experience in varied places. Which has its advantages when learning the ropes in an industry. One had a temporary need for OT in Grand Junction in the fall of 2003, which lead to my being hired for the position and 'going west'. It turns out Grand Junction, Colorado was long-ago lined out to be aligned with what would fall into place and be called 'Obamacare', it is reported in The New Yorker, and PBS' documentary about health care that has provided better than average outcomes, in the way outcomes are tabulated.
2004 - Created FALL: Function and Limitation Litigation Consulting after request by former client/patient to assist legal team with case to receive Social Security Disability. Previous employer was repetitively requesting my assistance for weeks to months in Grand Junction, Colorado, and upon arrival, it 'felt right' to take the permanent position and relocate, which was paid for by the employer. (I returned for a 3 day weekend at the Holidays and with the help of friends packed my entire home ready for movers in one day, giving new meaning to 'Boxing Day' for me ever since.)
2005, January 1, created LLC, DBA InteGreat Therapies to provide contract occupational therapy services to a regional premier physical therapy clinic, The Physical Therapy Specialty Center, within the Primary Care Partners building in Grand Junction, Colorado. Worked hourly/PRN ("as needed") simultaneously from May 2005 to fall of 2006 for Rocky Mountain Health Plans' Home Health Department. (A unique pairing of money-generation within this not-for-profit insurance company.) Fall of 2006, hand therapy specialty added to services provided at PTSC/PCP contract via uniquely trained COTA, which rapidly expanded to full time for him due to the demand for services we offered. Spring 2007, co-created education group "Fibromyalgia Forum" with psychology/ pain specialist in building (Dr. Chris Young) which lead to a well-received seminar series, inviting local providers the patients who were having successes with suggested and were requested for others to experience for no-cost. February 2008 ended contract due to space shortages to expand to needed level to make program profitable, as well as forseeing changes within the building's services for occupational health and number of workers in the area. COTAs wife's career path would also entail moving from the area. This was factored in with the opportunity to have an office within and be part of an integrative medicine clinic being forumulated. The 'patient navigation' role fit within my existing/current experience as well as marketing/ education / seminar series leadership. Consulting on a fee-for service basis as my background in OT could provide expertise in 'the occupation of health care'. (education and proactive patient) was forseen.
March 2008 - Created "Lumigrate" while collaborating with the other providers who had leased space within a new integrative medicine center spearheaded by a progressive M.D. Facilitated and marketed for Center through Internet e-newsletter and creating a live seminar series, created initial marketing brochure for center. Selected and produced in video for Lumigrate.com six seminars which appealed to the interests of the chronically well and chronically ill, including those with symptoms or diagnosis of chronic fatigue syndrome and/or fibromyalgia.
March 27, 2009 - Lumigrate.com launched with above videos of a handfull of seminars originally performed at the center and re-created in Lumigrate's 'studio office', along with related products suggestions, forums (social media format) and a 'blog'. Shopping cart for video purchases which have been $0.00 after the initial year at $20.00 as the market shifted in the direction of free video content. While the videos have stood as a 'snapshot' of the initial year of providers at the integrative center at that formative time, the forums change virtually daily or weekly and have gained increasingly recognized providers from the United States and beyond. They provide education about services and products related to staying 'chronically well' or getting out of 'chronic illness' back towards wellness through integrating (bringing together) all aspects of the person (body, mind, spirit, ...) and looking at 'functional' reasons for being outside of the natural state of wellness our bodies strive for, then working to resolve those underlying issues. Less well-known forms of medical and health specialties are highlighted as well as providers who might not have the budgets some of the larger ones do for being 'known'.
I continue to use my background as an occupational therapist and all my education, both formal and informal, to provide expert advise to individuals, families, groups, and organizations related to what is best defined as 'functional health navigation consulting' related to "the occupation of health care" and specifically building skill in education using a variety of sources which stem from the website content. I give guidance on how to apply what concepts the person has opted to utilize to their daily activities and routine and teach concepts of how to obtain desired information sources, products, services, etc.
Please inquire if you have any questions about the information I have presented here. Thank you for your interest in reading about me and my history up to the present and Lumigrate. Please read about other providers at this Forum, titled "About Lumigrate's Forum Writers", we're a GRATE team!
Live and Learn. Learn and Live Better! ~ Mardy
Live and Learn. Learn and Live Better! is my motto. I'm Mardy Ross, and I founded Lumigrate in 2008 after a career as an occupational therapist with a background in health education and environmental research program administration. Today I function as the desk clerk for short questions people have, as well as 'concierge' services offered for those who want a thorough exploration of their health history and direction to resources likely to progress their health according to their goals. Contact Us comes to me, so please do if you have questions or comments. Lumigrate is "Lighting the Path to Health and Well-Being" for increasing numbers of people. Follow us on social networking sites such as: Twitter: http://twitter.com/lumigrate and Facebook. (There is my personal page and several Lumigrate pages. For those interested in "groovy" local education and networking for those uniquely talented LumiGRATE experts located in my own back yard, "LumiGRATE Groove of the Grand Valley" is a Facebook page to join. (Many who have joined are beyond our area but like to see the Groovy information! We not only have FUN, we are learning about other providers we can be referring patients to and 'wearing a groove' to each other's doors -- or websites/home offices!) By covering some of the things we do, including case examples, it reinforces the concepts at Lumigrate.com as well as making YOU feel that you're part of a community. Which you ARE at Lumigrate!