Delivery Policy

DVDs purchased through the Lumigrate website are delivered to customers using United Parcel Service (UPS) and the United States Postal Service (USPS).  Customers are responsible for paying shipping cost as part of the total cost of their order.

At the time of checkout, customers are requested to enter their delivery postal code.  The postal code is then used to calculate the shipping cost, by measuring the distance between Lumigrate's "ship from" postal code (81505) and the customer's "ship to" postal code.  Once the shipping cost calculation is complete, the shipping total is automatically added as a separate line item on the order.  Shipping charges do not apply to orders which only consist of seminars to be downloaded.

The current shipping options available to our customers are as follows:

• UPS
  • UPS Ground
  • UPS Standard
  • UPS Next Day Air
• USPS - Domestic
  • USPS First-Class Parcel
  • USPS Priority Mail
  • USPS Parcel Post
• USPS - International
  • First Class Mail International Parcel
  • Priority Mail International